FREQUENTLY ASKED QUESTIONS
Our products is manufactured and sold by the factory itself. Welcome to our factory to have a visit.
We are the leader of PVC fence industry in China, we can provide you top quality products with the most competitive price. Our partners are located all over the world, Our main markets are North America, South America, Canada, Europe, Australia, Southeast Asia, Europe, and South Africa.
We can provide free small pieces of cut samples for you to do the test. You need only to pay for the courier fee. We can also provide a whole set of samples. The cost of the samples will be refunded after you place the order.
The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.
Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website
Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.
For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.
T/T,VISA,MasterCard,e-checking L/C,DIA,D/P,Western Union payments. We can also draft a letter of insurance order on Alibaba, you can pay directly to Alibaba.
We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction
Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.